No accounts to create, no forms to print, no hold music. Here's exactly what happens when you message us — and what happens at every stage after that.
Tap the button and send us a message. A real person — not a bot — will ask you a few quick questions about your employment. This usually takes a couple of minutes.
Typical time: 2–3 minutes
Send over a photo of your P60 or P45 and we'll work out whether you're due a refund. There's no obligation, no cost, and no pressure either way — if you're not owed anything, we'll simply tell you.
Typical time: same day
If you're eligible, we'll walk you through claiming your refund step by step. You'll know the outcome — and the exact fee — before anything is agreed. Nothing moves forward without your say-so.
Refund timing: set by HMRC
The eligibility check is free and stays free. If you decide to go ahead and HMRC confirms your refund, our fee comes out of the refund itself — you never pay anything out of your own pocket, and you never pay anything upfront. If a claim is unsuccessful, you pay nothing at all.
All we need to check your eligibility is your P60 or P45 — the standard document every UK employee already has. A clear photo sent over WhatsApp is perfect.
The first message costs nothing and commits you to nothing. Within a few replies, you'll know exactly where you stand.
Message Us on WhatsApp £0 upfront · You only pay if you receive a refund